Emergency dispatch · 24 hours · 7 days
Water in the building doesn't wait for business hours.
Water & Drain USA coordinates emergency water cleanup, drain cleaning and property cleaning for homes and businesses. Call, tell us what is happening, and we arrange the right response.
Open 24 hours
Nights, weekends and holidays included.
Residential & commercial
Homeowners, tenants, landlords, property managers.
Three services, one call
Water cleanup, drains, and the cleanup afterward.
Documented work
Photos, moisture readings, service reports, invoices.
What we do
Three services coordinated through one company
Emergency water cleanup
Water emergencies happen without warning, and fast removal with proper drying can limit further damage. Every situation is different, so the affected areas are evaluated to determine the extraction, drying, equipment and cleanup procedures for the authorized scope of service.
Everything included
- Emergency water extraction
- Standing-water removal
- Basement water cleanup
- Flood-water cleanup
- Water pumping
- Wet-vac extraction
- Structural drying
- Commercial dehumidifier placement
- Air-mover placement
- Moisture readings and monitoring
- Emergency property cleanup
- Post-water-event cleaning
- Residential and commercial water cleanup
Drain cleaning
A clogged or slow-moving drain disrupts a home or business quickly. Water & Drain USA provides access to drain-cleaning services designed to clear blockages and help restore normal drainage, with a camera inspection when the cause is not obvious.
Everything included
- Main drain cleaning
- Sewer and drain clearing
- Drain snaking
- Kitchen sink drain cleaning
- Bathroom drain cleaning
- Bathtub and shower drain clearing
- Floor drain cleaning
- Commercial drain cleaning
- Drain maintenance
- Camera inspections
- Emergency drain clearing
When a drain problem requires plumbing alteration, pipe replacement, installation, or another regulated trade service beyond drain cleaning, appropriately licensed or qualified service providers are utilized where required by applicable law.
Cleaning services
Available for homeowners, tenants, landlords, property managers and residential properties that need routine or specialized cleanup, including the work that follows a water event.
Everything included
- General property cleaning
- Deep cleaning
- Emergency cleanup
- Basement cleanup
- Post-water-event cleaning
- Move-in and move-out cleaning
- Common-area cleaning
- Property turnover cleaning
- Debris and affected-area cleanup
Why Water & Drain USA
One point of contact, start to finish
Finding help during an emergency should not be complicated.
One number covers water cleanup, drain cleaning, cleaning services and the coordination between them.
Around the clock
24/7 emergency availability
Water and drain problems do not always happen during business hours. Emergency service coordination is available 24 hours a day.
Response
Fast response
Our goal is to connect customers with available service professionals as quickly as reasonably possible.
One call
Multiple services
Water cleanup, drain cleaning and professional cleaning services can be coordinated through one company.
Coverage
Residential and commercial
We work with homeowners, businesses, landlords, property managers and commercial properties.
Network
Experienced service network
Services may be performed by independent service professionals and subcontractors selected according to the service requested and location.
Records
Professional documentation
Applicable projects can be documented with photographs, service reports, equipment information, moisture readings and detailed invoices.
How it works
From your first call to a documented job
06 steps
- 01
You contact us
Call 1-800-349-6549 at any hour, or send a request through the form below.
- 02
You tell us what is happening
Water, a drain, or cleanup, and what you need help with at the property.
- 03
We evaluate and coordinate
We evaluate the requested service and coordinate the appropriate response for the problem, location and work required.
- 04
A pro is dispatched
An experienced service professional is dispatched when available.
- 05
Work is performed and documented
The authorized service is performed and documented with photographs, service notes, moisture readings, equipment records and invoices where applicable.
- 06
We stay available
Water & Drain USA remains available for customer service and billing assistance.
Commercial & documentation
Built to serve businesses as well as homes
Commercial cleaning and emergency response
Our service model lets us match the service provider to the type of problem, the location and the work required. Water & Drain USA also serves commercial properties and businesses, including:
- Retail locations
- Restaurants
- Offices
- Apartment & multifamily buildings
- Property-management companies
- Commercial buildings
- Warehouses
- Common areas
- Rental properties
- Other qualifying commercial facilities
Whether you are a homeowner dealing with water in a basement, a property manager handling an emergency at a multifamily building, or a business with a clogged drain or unexpected water event, our goal is a responsive and professional service experience.
Moisture readings · recorded on site
Professional job documentation
For applicable water-cleanup and emergency-service projects, job documentation may include:
- Photographs of affected areas
- Service notes
- Moisture readings
- Equipment records
- Work descriptions
- Detailed invoices
This creates a clear record of the conditions observed and the services performed, and can help customers who need documentation relating to a property or an insurance claim.
Request service
For an active emergency, calling is faster
1-800-349-6549Send the details and Water & Drain USA will evaluate the requested service and coordinate the appropriate response.
- Phone
- 1-800-349-6549, open 24 hours a day, 7 days a week.
- Address
- 382 NE 191st St #621692, Miami, FL 33179-3899
- info@waterdrainusa.com
- Availability
- Service availability varies by location. Contact us to confirm availability at your property.
Tell us what is happening at the property.
Required fields marked *
If it is happening now, call now.
Standing water, a backed-up line, or a property that has to be cleaned up today. Emergency service coordination is available 24 hours a day, including weekends and holidays.
- Homeowners
- Tenants
- Landlords
- Property managers
- Businesses
- Multifamily